Privacy policy
Last updated October 10, 2026
What [Business name: set by the business] collects when you use it to run your route, why, who we share it with, and how to get it deleted. We do not sell personal information.
Who we are
This policy covers the service provided by [Company legal name: set by the business] ("[Business name: set by the business]", "we"), [Address for legal notices: set by the business].
What we collect
- Account details: names, emails and sign-in information for owners, staff and technicians.
- Venue records: venue names, addresses, contact people, phone numbers, emails, agreement terms and notes.
- Collection and meter records: dates, amounts, meter readings, revenue splits and who collected.
- Technician information: names, contact details, schedules, dispatch tickets and service history.
- Technical data: device, browser, IP address and logs used to keep the service secure and working.
How we use it
- To run the service — machines, collections, statements, parts, scheduling and dispatch.
- To provide support, keep accounts secure and prevent misuse.
- To maintain and improve the service.
- We do not sell personal information and do not use venue or technician information for advertising.
Who we share it with
- Service providers that host and operate the service (for example hosting, sign-in and message delivery), under confidentiality obligations.
- Authorities, when the law requires it, or a successor if the business is sold.
Retention and deletion
We keep data while your account is active. You can correct or remove venue and technician details; collection and payout records may be kept as long as accounting and tax law require. After an account closes we delete or anonymize its data within a reasonable period.
Security
We use reasonable safeguards, but no system is perfectly secure. Keep sign-ins private and tell us about anything suspicious.
Your choices and rights
You can access, correct, export or delete your information. Depending on where you live, state privacy laws may give you additional rights; contact us to use them.
The service is for businesses and is not directed to children under 16.
Changes and contact
We will post changes here and update the date above. Questions or requests: [Support contact: set by the business].